Guarantee scheme

Trucks Concept guarantee system - security and transparency
W Trucks Concept We place great emphasis on providing our customers with a sense of security and reliability in our products. We offer a flexible warranty system that includes a 12-month guarantee on most products, and in some cases up to 24 months, depending on specifications and conditions of use.
In order to make warranty service even more convenient and transparent, we are planning to implement an innovative online platform for warranty management in the near future. This will allow our customers to easily monitor the status of their products, report faults, review service history and manage service. Such a platform will ensure full transparency and enable fast and efficient ordering of repairs and warranty and post-warranty inspections, which will significantly speed up the service process and increase the comfort of cooperation with our company.
The state-of-the-art guarantee system we are implementing is a further step towards full integration of customer service, whereby cooperation with the Trucks Concept will become even more intuitive and professional.


